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Treatment Coordinator

Department: Non-Clinical
Location: St. Clair Shores, MI

Treatment Coordinator – Gentle Dentist Smile Spa

Gentle Dentist Smile Spa is looking for a friendly, organized, and patient-focused Treatment Coordinator to join our team! This is a full-time opportunity for someone who enjoys working with patients, coordinating care, and being an important part of the day-to-day success of a dental office.

Schedule

  • Monday: 8:45 AM–6:00 PM
  • Tuesday: 8:45 AM–6:00 PM
  • Wednesday: 8:45 AM–6:00 PM
  • Thursday: 8:45 AM–6:00 PM
  • Friday: 7:45 AM–1:00 PM
  • Saturday: 7:45 AM–1:00 PM

Responsibilities

  • Greet patients and provide a welcoming experience
  • Coordinate patient appointments and treatment plans
  • Review treatment recommendations and costs with patients
  • Help patients understand their treatment options and next steps
  • Discuss financing and payment options when applicable
  • Verify insurance benefits and assist with insurance-related questions
  • Coordinate with the clinical team to ensure a smooth patient experience
  • Maintain accurate patient records and documentation
  • Follow up with patients regarding recommended treatment
  • Assist with scheduling and overall front-office operations
  • Provide excellent customer service and build strong relationships with patients

Ideal Candidate

We are looking for someone who is:

  • Friendly, professional, and patient-focused
  • Organized and detail-oriented
  • Comfortable discussing treatment plans and financial options
  • A strong communicator and team player
  • Able to multitask in a fast-paced dental office
  • Experienced in dental treatment coordination or front-office operations

Why Join Us?

This is a great opportunity for a motivated Treatment Coordinator to join the team at Gentle Dentist Smile Spa and play an important role in creating a positive patient experience while supporting the success of the practice.

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