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Dental Office Manager

Department: Non-Clinical
Location: St. Clair Shores, MI

Dental Office Manager - Mitchell Family Dentistry

Our growing dental practice is looking for a dedicated Dental Office Manager who is passionate about patient care and team leadership. This individual will play a key role in creating a welcoming office culture, supporting staff, and ensuring seamless day-to-day operations so our providers can focus on delivering exceptional care.

Key Responsibilities:

  • Lead daily operations and ensure the practice runs smoothly and efficiently
  • Deliver an exceptional, high-energy patient experience from check-in to check-out
  • Present treatment plans confidently with strong knowledge of ADA codes and insurance benefits
  • Support new-patient growth through outstanding first impressions and effective follow-up
  • Maintain high patient retention through relationship-based care and problem-solving
  • Coach and develop front and back office teams to support practice growth
  • Partner with providers to ensure a smooth schedule and strong treatment acceptance
  • Oversee financials including deposits, insurance estimates, and patient balances
  • Ensure compliance with HIPAA, OSHA, and company protocols
  • Collaborate with marketing and leadership on strategies to grow the practice
  • Track key metrics, including new patients, case acceptance, and schedule utilization

Schedule:

  • Monday: 8:00 AM - 4:00 PM
  • Tuesday: 8:00 AM - 4:00 PM
  • Wednesday: 8:00 AM - 4:00 PM
  • Thursday: 8:00 AM - 4:00 PM
  • Friday: 8:00 AM - 2:00 PM

Qualifications:

  • 2+ years of dental office management experience
  • Strong understanding of ADA codes, insurance, and treatment presentation
  • Excellent communication and customer-service skills
  • Confident, energetic, and passionate about patient care
  • Experience with Dentrix Enterprise or similar software is a plus

If you’re ready to take on a leadership role and help shape the success of a dental office, we’d love to meet you!

 

 
 
 

 

 
 
 

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